Shipping Information

Shipping Information Policy

1. Order Processing Time: We strive to process and ship all orders within 1-2 business days (Monday to Friday). Orders placed on weekends or public holidays will be processed on the next business day.

2. Shipping Methods: We offer a variety of shipping options to suit your needs:

Standard Shipping: Estimated delivery time is 5-7 business days.
Expedited Shipping: Estimated delivery time is 2-3 business days.
Overnight Shipping: Next-day delivery available for orders placed before 5PM.
Shipping costs will be calculated at checkout based on your location, weight of items, and chosen shipping method.

3. International Shipping: We offer international shipping to selected countries. Shipping costs, delivery times, and import duties/taxes may vary based on your location. Please ensure that you are aware of your country’s import regulations before placing your order.

4. Shipping Restrictions:

We currently do not ship to P.O. Boxes, APO/FPO addresses, or certain international regions.
Some items may be restricted from shipping to certain countries or locations due to manufacturer or shipping carrier policies.
5. Tracking Your Order: Once your order is shipped, you will receive a tracking number via email, allowing you to monitor the progress of your shipment online. Please note that tracking information may take 24-48 hours to update after dispatch.

6. Shipping Delays: While we make every effort to ensure timely delivery, delays may occur due to weather conditions, holidays, or carrier issues. We are not responsible for delays caused by third-party shipping carriers.

7. Delivery Issues: If you have not received your order after the estimated delivery date or if there are any issues with your shipment, please contact our customer support team within [2] days of the delivery date, and we will assist you in resolving the matter.

8. Signature Requirement: Certain high-value orders, including camera equipment, may require a signature upon delivery to ensure safe receipt. If no one is available to sign for the package, the carrier will leave instructions for rescheduling delivery.

9. Return Policy: If you are not satisfied with your purchase, please refer to our team for instructions on how to initiate a return or exchange.